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BeLikeNative GDPR Compliance Statement

Effective Date: January 1, 2025
Last Updated:  January 1, 2025

At BeLikeNative, we are committed to protecting the personal data of our users and ensuring full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we collect, process, store, and protect the data of users located in the European Economic Area (EEA).

 

1. Who We Are

BeLikeNative is an AI-powered writing assistant platform designed to help users refine, translate, and enhance written content. For GDPR purposes, BeLikeNative operates as the data controller of your personal data.

For any privacy-related inquiries, contact us at:
📧 Email: su*****@**********ve.com

 

2. What Personal Data We Collect

BeLikeNative collects personal data to provide, improve, and personalize our services. Here’s a breakdown of the information we may collect and how it is used:

a) Name, Email, and Profile Picture

When you sign up for BeLikeNative, we ask for your email address to create your account and communicate with you. You may also provide a name and upload a profile picture through your account settings. If you register using a third-party service (such as Google), we may request permission to access your basic account information, such as name and email. You can revoke this permission through your third-party account settings at any time.

 
 
 

b) Payment Information (for Subscribers)

Payment information is required to fulfil the transaction. If you pay using a payment card at checkout, you will provide your payment card number to Stripe® (our card payment provider). The Stripe® privacy policy will apply to this information. For more information about this, you can refer to Stripe Privacy Policy

c) User Content

As a writing assistant tool, BeLikeNative processes the content you highlight while using the service. This includes any documents, text entries, or phrases you want to translate, rephrase, simplify e.t.c. Your content is used solely to provide the service and improve our models, where permitted.

d) IP Address and Location Data

We may collect your IP address to:

  • Determine general geographic location for service optimization
  • Comply with tax and legal obligations (such as VAT regulations for EU users)

Detect suspicious or unauthorized access

e) Browser and Device Information

We collect technical data such as your browser type, device model, operating system, and screen resolution to help ensure compatibility and performance across different devices.

f) Website Usage and Activity Logs

To keep improving BeLikeNative, we take note of how people use the platform. Here’s the kind of info we track:

i) Pages you visit

This helps us see which parts of the site are most helpful, and where we might need to make improvements.

ii) How long you stay on the platform

Session time shows us how engaging or useful the platform is for different users.

iii) Tools and features you use

Whether it’s translation, grammar correction, or citation formatting, knowing which tools get used helps us prioritize updates and new features.

iv) What you click on and how you navigate

Understanding click paths and overall flow helps us make BeLikeNative easier and smoother to use.

We use all this information to spot areas that need improvement, fix bugs, and keep the platform reliable and fast for everyone.

Note: We use cookies to understand what’s working well and where we can improve. They also help personalize your experience based on your language and usage habits. You can manage or disable cookies anytime through your browser settings

2) How We Use Your Data

We only use your personal data to make BeLikeNative better, safer, and more useful for you. Here’s how:

a) To run and maintain our services

Your data helps us keep everything working smoothly behind the scenes, from your login to all the tools you use inside the platform.

b) To respond when you contact support

If you reach out to us with a question or an issue, we use your information to look up your account and help you as quickly and accurately as possible.

c) To improve and personalize your experience

We look at how people use the platform to make smart improvements. It also helps us tailor suggestions or features to match how you work.

d) To send important updates

Sometimes we’ll let you know if something changes, like a new feature launch or an update to our policies, so you’re always in the loop.

e) To keep BeLikeNative secure

We monitor for suspicious activity or misuse to protect your account and the platform as a whole from abuse or fraud.

f) To meet legal requirements

In some cases, we’re legally required to store or share certain data, like for tax or compliance purposes. We only do this when the law requires it.

4. Legal Basis for Processing

  • We process your personal data based on several legal grounds. In some cases, we rely on your consent, such as when you opt in to specific services or communications. In other situations, processing is necessary to fulfill our contractual obligations, for example when delivering the services you have registered for. We may also process your data to comply with legal obligations under applicable laws and regulations. Additionally, we rely on our legitimate interests, such as improving the performance of our platform, enhancing your user experience, and protecting against misuse or fraudulent activity.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If your account is inactive or deleted, we may retain limited data to meet our legal obligations or for backup and security purposes.

 

6. Data Sharing and International Transfers

We do not sell or rent your personal data. We may share data with trusted third-party service providers (such as hosting providers, analytics tools, or email platforms) who help us operate the service, under strict data protection agreements.

Where data is transferred outside the EEA, we ensure it is protected under appropriate safeguards, such as:

  • – Standard contractual clauses approved by the European Commission

     

  • -Data processing agreements

     

  • -Certified frameworks

     

 

7. Your Rights Under GDPR

If you live in the European Union or European Economic Area, GDPR gives you specific rights when it comes to your personal data. We fully respect these rights and want to make sure you understand what they mean in simple terms:

a) You can ask to see the personal data we hold about you

This is called a “data access request.” If you’re curious about what information we’ve collected (like your email, account activity, or usage logs), you have the right to ask for a copy. We’ll send it to you in a clear and understandable format.

b) You can ask us to correct inaccurate or outdated information

If your details have changed, maybe you’ve updated your name or email, or you notice something isn’t accurate, you can ask us to fix it. We’re happy to update anything that needs correcting.

c) You have the right to be forgotten

This means you can ask us to delete your personal data. If you no longer use BeLikeNative and want us to remove all your information from our systems, just let us know. As long as there’s no legal reason we must keep it, we’ll delete it.

d) You can limit or stop how we process your data

If you’re unsure about how your data is being used, you can request that we restrict certain types of processing. For example, you might want us to stop using your data for analytics, but still keep your account active. We’ll follow your preferences wherever possible.

e) You can withdraw your consent at any time

If you’ve previously agreed to let us use your data for a specific purpose—like email updates or personalized suggestions—you can change your mind later. Withdrawing consent won’t affect the services you receive, and we’ll stop processing your data for that purpose.

To exercise these rights, please  📧 Email: su*****@**********ve.com.

8. Security

We implement industry-standard security measures to safeguard your data. These include encryption, access controls, regular audits, and secure hosting environments.

9. Complaints

If you believe your data rights have been violated, you may file a complaint with your local data protection authority or contact us directly via:  📧 Email of****@**********ve.com

10. Changes to This Policy

We may update this GDPR Statement from time to time. All changes will be posted on this page with an updated revision date.